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offers a wide variety of computer services for both
residential and business customers. Click on a service
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Tips And Suggestions

Gathering Diagnostic
Information
No matter which computer
repair service you require,
you may need the
following information. The
more details, the better.

If the computer produced
an error message, what
did it say?

Does the problem occur
when you turn the
computer on or off?

Does the problem occur
when you are using a
particular device such as
the printer?

Does the problem occur
when you are using a
particular program such
as a game, spreadsheet,
or word processor?

Did you have more than
one program running
when problem occurred? If
so, what were the
programs?
We Can Help you
With Following:
Did you recently install
software, hardware, or
both? If so, what?

What is the make and
model number of the
suspect hardware?

What is the version number
of the software? (Look
under Help then About, on
the program's toolbar)

Can you recreate the
problem? If so, what are the
steps?

Who is the manufacturer of
your computer, and what is
the model?

How much memory does
your computer have, such
as 256MB, 512MB?

What size is the hard disk
and how much space is
available?

What type of processor,
such as Pentium, Celeron,
or Athlon, and what is its
speed (1.1GHz, 3.0GHz)?

What operating system
does it use (Windows 98,
Windows XP)?
Do you need Help
with Following:
Call us anytime; we are available to serve
you 24 hours a day,   7 days a week.
Phone# (805)415-5868
Email:oquiroz@networkrepair1.com
Email:oq@networkrepair1.onmicrosoft.com

Network Repair 1
For
troubleshooting
tips and
suggestions,
please see Tips
And Suggestions
within each
service category.
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